Measuring Non Monetary Innovation In Software: a case study in floss firms from Argentina

MOTTA, JORGE; MORERO, HERNAN ALEJANDRO; BORRASTERO, CARINA

International Journal of Innovation

Universidade Nove de Julho - UNINOVE

Lugar: Sao Paulo; Año: 2019 vol. 7

!--[if gte mso 9]> This paper presents a critical review of the designof innovation surveys that follow the Oslo Manual standards, based on a seriesof case studies in Free/Libre Open Source Software (FLOSS) companies. The mainobjective of the paper is to contribute to identify the specificities ofinnovation in FLOSS firms that traditional innovation surveys usually omit, toimprove current innovation measures and metrics in the software sector. Weapplied a qualitative analysis based on seven case studies in FLOSS firms fromArgentina, mainly through semi-structured interviews to key informants. Suchanalysis was aimed to elucidate the nature and particularities of theinnovation processes and outcomes in the firms, the characteristics of thecollaboratio