Designing a Quality Management System for the Sterilization Service within a Healthcare Center in Córdoba.

GRACIELA GALLARDO GALLEGOS, ELENA M. VEGA Y CRISTINA ORTIZ

International Journal of Pharmaceutical Sciences and Research

International Journal of Pharmaceutical Sciences and Research

Año: 2015 p. 57 - 57

2320-5148

ealthcare organizations are nowadays forced to provide proof of a safe and high quality service delivery.Every single department within a hospital, specially the Sterilization Service (SS), must align with a set ofrules and specifications that lead to a continual improvement of the services they provide.The Standard ISO9001 implementations not only leads to a better understanding of the current servicelevel, but also allows the identification of potential changes, and fulfil legal and technical requirements as well as customer expectations. This implementation permits re-classify existing procedures and createnew procedures focused on the Process Approach to Management defined on ISO9001.This paper aims to design a Quality Management System (QMS) to be implemented in the SSof ahealthcare organization in Córdoba.To carry out the development of the QMS the following tasks were performed:?Review of existing processes and activities within the SS, classifying them and identifying